Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information with transparency and care.
Kshetra AI (Passionfrut Technologies) is committed to safeguarding your personal information with industry-leading security practices. We follow strict data protection standards and give you complete control over your privacy settings.
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information. At Kshetra AI (Passionfrut Technologies), we are committed to maintaining the highest standards of data protection and transparency in all our operations.
Information Collection & Purpose
We collect information to provide exceptional AI-powered Vastu services while respecting your privacy:
Personal Information
- Name, email address, and phone number for account creation and communication
- Demographic information for personalized Vastu recommendations
- Profile preferences and service history for improved user experience
- Communication preferences and language settings
Technical & Usage Data
- Device information, IP address, and browser type for security and optimization
- Usage patterns and interaction data with our AI analysis tools
- Performance metrics to enhance service delivery and user experience
- Location data (when permitted) for region-specific Vastu guidance
Payment & Transaction Data
- Billing information and payment method details (securely processed)
- Transaction history and purchase records for account management
- Refund and billing inquiries for customer support purposes
How We Use Your Information
Your information helps us deliver personalized and secure Vastu AI services:
- Provide AI-powered Vastu analysis tailored to your specific needs and preferences
- Process payments securely and maintain accurate transaction and billing records
- Communicate service updates, new features, and relevant offers based on your interests
- Improve our AI algorithms and user experience through usage analytics and feedback
- Ensure platform security, prevent fraud, and maintain service reliability
- Provide customer support and respond to your inquiries and service requests
- Comply with legal obligations and protect our legitimate business interests
Data Security & Protection
We implement comprehensive security measures to protect your information:
- Industry-standard SSL encryption for all data transmission and storage
- Multi-factor authentication and access controls for our systems and databases
- Regular security audits, penetration testing, and vulnerability assessments
- Secure cloud infrastructure with backup and disaster recovery protocols
- Employee training on data protection and strict access controls
- Compliance with international data protection standards and regulations
Data Sharing & Third Parties
We respect your privacy and limit data sharing to essential service providers:
We Never Share With
- Third-party advertisers or marketing companies
- Data brokers or companies that sell personal information
- Social media platforms for advertising purposes
- Unauthorized parties or entities without your explicit consent
Limited Sharing With Trusted Partners
- Payment processors (Stripe, PayPal) for secure transaction processing
- Cloud service providers (AWS, Google Cloud) for hosting and infrastructure
- Email service providers for delivering important communications
- Analytics providers for understanding user behavior and improving services
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential cookies for basic website functionality and user authentication
- Performance cookies to analyze site usage and optimize user experience
- Functional cookies to remember your preferences and personalize content
- Marketing cookies (with consent) to provide relevant offers and communications
Your Privacy Rights & Control
You have complete control over your personal information with these rights:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct any inaccurate or incomplete information
- Deletion: Request removal of your personal data from our systems
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your personal information
- Objection: Opt-out of certain data processing activities
- Consent Withdrawal: Revoke previously given consent at any time
Data Retention & Legal Compliance
We retain your information only as long as necessary for legitimate purposes:
- Account data: Retained while your account is active plus 3 years for legal compliance
- Transaction records: Kept for 7 years as required by financial regulations
- Communication logs: Stored for 2 years for customer service and dispute resolution
- Usage analytics: Aggregated and anonymized data retained indefinitely for service improvement
- Marketing data: Deleted immediately upon unsubscribe or consent withdrawal
- Legal holds: Data may be retained longer if required by law or legal proceedings
Privacy FAQs
Common questions about how we protect and handle your personal information
You have complete control over your personal data. Exercise your rights easily through our dedicated privacy team.
September 18, 2025
This privacy policy is regularly reviewed and updated to ensure compliance with current data protection regulations and to reflect any changes in our practices.